1. Website Operator

This website is operated by Guangzhou Jianhong Technology Co., Ltd. under the brand Zavqireluno™. In these terms, “we,” “us,” and “our” refer to the operator, and “you” refers to a website user.

2. Acceptance

By accessing or using the website, you agree to these Terms of Use, subject to applicable law. If you do not agree, please discontinue use.

Purchases are also governed by our Terms and Conditions and relevant store policies.

3. Age and Eligibility

You must be at least 18 years old or meet the legal age requirements applicable to your use and purchases. Where permitted, younger users may access the website under the supervision and authorization of a parent or legal guardian.

4. Permitted Use

We grant a limited, revocable, non-exclusive, non-transferable permission to use the website for lawful personal shopping, product research, account management, order tracking, and customer support.

This permission does not transfer ownership of the website or its content.

5. Prohibited Use

You must not:

• Use the website unlawfully, fraudulently, or deceptively.
• Access accounts, systems, or information without authorization.
• Introduce malicious software or disrupt website operation.
• Improperly scrape content or collect information about other users.
• Infringe intellectual property, privacy, or other rights.
• Misrepresent your identity, payment authority, or affiliation.
• Commercially exploit protected website content without permission.

We may restrict or suspend access and address affected orders where reasonably necessary, subject to applicable law.

6. Intellectual Property

Website text, photographs, videos, graphics, logos, branding, designs, and other protected content are owned by or licensed to the relevant rights holders.

You may not copy, republish, distribute, commercially reproduce, or use protected content to develop competing commercial materials without authorization, except where permitted by law.

Access to the website does not grant ownership or a broader intellectual property license.

7. Accounts and Credentials

Provide accurate account information and keep it current. Protect your login credentials and notify us promptly if you suspect unauthorized account access or activity.

8. Customer Content

Reviews, photographs, feedback, and other submissions must be accurate, lawful, and respectful of third-party rights.

You retain ownership of submitted content and grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, and display it to operate, improve, and promote our services, subject to applicable law and our Privacy Policy.

We may moderate unlawful, abusive, misleading, infringing, or unrelated submissions.

9. Website and Product Information

We make reasonable efforts to provide accurate and current information about our pet outdoor supplies. Product availability, prices, descriptions, and website content may be updated.

Minor differences in displayed colors, textures, finishes, measurements, or weight may arise from display settings, lighting, materials, or production processes. Please review the relevant listing before purchase.

10. Product Guidance

Products should be used only for their stated purposes and according to their instructions. Choose products appropriate for your pet’s measurements, behavior, and activity, and inspect items regularly for wear or damage.

General website content is informational and does not replace qualified veterinary or other professional advice. We do not guarantee medical, health, financial, emotional, or other outcomes from using a product.

11. Third-Party Services and Links

The website may use Shopify and other third-party services or include links to external websites. Those services may have separate terms and privacy policies.

A link or integration does not necessarily mean that we endorse all third-party content or control the third party’s operations.

12. Availability and Maintenance

We may maintain, update, modify, or temporarily suspend website features. We do not guarantee that the website will always be uninterrupted, error-free, or available on every device.

Changes to website availability do not remove rights relating to existing purchases.

13. Security

We use reasonable measures designed to support website security, but no online system can guarantee absolute security.

Use appropriate device protections, avoid sharing passwords, and do not send sensitive payment credentials through ordinary customer support communications.

14. Additional Purchase Policies

Purchases and related services are also subject to our:

• Terms and Conditions.
• Shipping Policy.
• Return & Refund Policy.
• Payment & Security policy.
• Privacy Policy.

Where a specific policy addresses an issue more directly, that policy applies to that issue to the extent consistent with applicable law.

15. Disclaimers and Liability

To the extent permitted by law, website access and informational content are provided subject to availability, and we do not provide guarantees beyond those expressly stated or required by law.

Any limitation concerning indirect or consequential losses applies only where legally permitted. Nothing excludes mandatory consumer rights or liability that cannot lawfully be excluded.

16. Applicable Law and Concerns

These terms are subject to applicable law and any mandatory protections available to you.

If you have a concern about website use or a purchase, contact us so we can attempt to resolve it in good faith. This does not restrict remedies available under applicable law.

17. Updates

We may update these Terms of Use and publish the revised date above. Continued website use following an update is subject to the revised terms where permitted by law.

Existing purchases remain subject to the terms applicable to those purchases, except where applicable law or an agreed change provides otherwise.

Contact and Support

Email service@zavqireluno.com. We typically respond within 24 hours; complex requests may require additional time.

Business Hours: 8:00 AM – 10:00 PM Daily